Pablo Torres Rodríguez, commercial Administration Technician at Grupo ALTER, shares how the management of internal reservations has evolved since they started working with UpperEat.
Approximately 30% reduction in the time spent on reservation management
“The team was spending approximately 30% more time managing reservations.“
Locating restaurants, coordinating with each establishment, and handling payments, deposits, and validations placed a considerable burden on the various departments.
More agile management and less administrative burden
The addition of UpperEat has streamlined processes that previously took longer, especially in finding suitable options and coordinating with restaurants.
Operations have become more streamlined and internal workflows are simpler for the teams.
Administrative work related to payments and other tasks has also been reduced, as these processes are now integrated directly into the platform.
“UpperEat makes it easier to find restaurants, improves the service received during the booking process, and allows us to avoid managing payments with the restaurant.”
Pablo Torres Rodríguez
Direct impact on daily life
Thanks to the collaboration with UpperEat®, Grupo ALTER has achieved:
Business units have gained independence thanks to the UpperEat platform.
Reduced administrative workload.
The dedicated manager provides peace of mind when handling reservations, always attentive to every detail.
UpperEat’s billing team simplifies the management, supervision, and validation of services.
“It is allowing us to strengthen operational efficiency and have a more integrated view of reservation management with restaurants, and it facilitates the organization of meetings and events.”
Does something similar happen to you?
At UpperEat® we help teams of Executive Assistants, Events, Managers and Salespeople to optimize their time, control spending and enjoy a unique experience in the best restaurants.
Can we help you?
At UpperEat® we accompany you on that journey.
